Taku Privacy Policy
Effective Date: August 7, 2026
This Privacy Policy explains how Chongqing Yishi Yihua TechnologyCo., Ltd (“Taku,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Taku, including our mobile application, websites, payment pages, customer support channels, and related services (collectively, the “Services”).
Taku is a tarot and daily guidance app. The Services may include tarot readings, Yes or No readings, daily guidance, astrology-related prompts, follow-up questions, reading history, memberships, reading passes, notifications, and other related features.
Tarot readings, astrology content, daily guidance, and related outputs are provided for entertainment, self-reflection, and general wellness purposes only. They are not medical, legal, financial, psychological, or other professional advice.
If you have any questions about this Privacy Policy, please contact us at sunlijun518@gmail.com.
Your Consent
By using the Services, creating an account, making a purchase, submitting a question, enabling notifications, or otherwise providing information to us, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should not use the Services.
This Privacy Policy should be read together with our Terms of Service and any other policies or notices made available in the Services.
Information We Collect
We collect information in the following ways. We collect only the information that is reasonably necessary to provide, secure, personalize, and improve the Services.
Information You Provide to Us
| Category | Examples | Purpose |
|---|---|---|
| Account information | Login method, email address, phone number, Apple account identifier, Google account identifier, Facebook account identifier, user ID, nickname, profile photo, account settings | To create and manage your account, support login, maintain account security, and provide customer support |
| Profile information | Birthday and gender | To personalize tarot readings, daily guidance, and astrology-related prompts |
| Reading information | Selected topics, custom questions, selected spreads, selected cards, card orientation, reading results, follow-up questions, ratings, feedback, reading history | To generate readings, continue reading context, save reading history, improve content quality, and maintain content safety |
| Daily guidance information | Daily card draw status, viewed dates, saved records, reminder preferences | To provide daily guidance, support date-based viewing, and send reminders if enabled |
| Purchase information | Membership status, subscription plan, reading pass balance, purchase status, renewal status, cancellation status, refund status, transaction identifiers | To process purchases, verify entitlements, provide paid features, handle refunds or disputes, and maintain transaction records |
| Customer support information | Messages, screenshots, issue descriptions, email address, device information you choose to provide, support records | To respond to your requests, troubleshoot issues, and improve service quality |
| Survey and feedback information | Satisfaction ratings, reasons for feedback, free-text comments, product research responses | To understand user experience, improve readings, and optimize product features |
Taku will not actively collect your precise location unless we inform you separately and obtain your authorization when required by law.
Information We Collect Automatically
| Category | Examples | Purpose |
|---|---|---|
| Device information | Device model, operating system, app version, language setting, time zone, screen size, network type, device identifiers, crash logs | To operate the Services, diagnose errors, maintain compatibility, and improve stability |
| Usage information | Pages viewed, buttons tapped, reading flow steps, completion status, paywall exposure, subscription status changes, notification interactions, session duration, feature usage frequency | To understand product performance, improve user experience, analyze conversion funnels, and optimize features |
| Log information | IP address, request time, error logs, diagnostic information, security records | To maintain service security, prevent abuse, investigate errors, and comply with legal obligations |
| Approximate location inferred from IP address | Country or region inferred from IP address | To support service operation, security, fraud prevention, analytics, and compliance where permitted by law |
Information from Third Parties
| Source | Examples | Purpose |
|---|---|---|
| Login providers | Apple, Google, Facebook, email login providers, phone verification providers | To support account creation, login, identity verification, and account security |
| App stores and payment processors | Apple App Store, Google Play, Stripe, or other payment service providers | To process purchases, verify subscriptions or reading passes, handle renewals, cancellations, refunds, and disputes |
| Service providers | Analytics, attribution, crash reporting, customer support, cloud hosting, security, notification service providers | To operate, analyze, secure, and improve the Services |
| Advertising or marketing partners | Install source, campaign attribution, conversion measurement, if we use paid acquisition tools | To measure campaign performance, prevent fraud, and understand acquisition effectiveness |
The information we receive depends on your settings with those third parties and their own privacy policies.
Tarot Questions and Sensitive Information
Your tarot questions and follow-up questions may include personal, emotional, relationship-related, health-related, or other sensitive information. Please do not submit information that you do not want processed by Taku or our service providers.
We may use automated systems to review custom questions for safety, quality, and policy compliance, including to:
- Block questions that are not suitable for tarot readings
- Block meaningless, abusive, or harmful inputs
- Rewrite certain medical or health-related questions into safer general reflection prompts when supported by the product
- Prevent misuse, illegal content, self-harm content, harassment, hate, adult content, or other high-risk content from being used to generate readings
Where required by applicable law, we will obtain your consent before processing sensitive personal information. We do not intentionally use sensitive personal information to unlawfully discriminate or make decisions based on protected characteristics.
How We Use Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Services
- Create and manage your account
- Generate tarot readings, Yes or No readings, daily guidance, follow-up responses, and related content
- Save and display reading history
- Process memberships, reading passes, purchases, renewals, cancellations, refunds, and entitlement status
- Personalize your experience based on profile information, usage behavior, reading context, and product settings
- Send service notifications, daily reminders, purchase confirmations, account messages, and support responses
- Analyze product performance, feature usage, conversion funnels, retention, crashes, errors, and service stability
- Conduct safety review, abuse prevention, fraud prevention, account security, and policy enforcement
- Respond to your requests, feedback, complaints, disputes, and support inquiries
- Comply with applicable laws, regulations, legal processes, and enforceable governmental requests
- Protect the rights, property, safety, and legitimate interests of Taku, our users, and others
AI and Automated Processing
Third-Party AI Services
Certain features of Taku are powered by Doubao, an AI model service provided by Volcano Engine. To provide tarot readings, follow-up responses, question rewriting, content moderation, personalization, and service quality improvements, we may process your tarot questions, selected cards, reading context, follow-up questions, and feedback through Doubao or related cloud service providers.
We use these third-party AI services only as necessary to provide, maintain, secure, and improve the Services.
Taku does not use your personal information, tarot questions, follow-up questions, reading history, or reading feedback to train Taku’s own AI models, Doubao, or any other third-party AI models, unless we separately notify you and obtain any consent required by applicable law.
We may use de-identified, aggregated, or anonymized data to evaluate service quality, monitor system performance, improve safety measures, and optimize product experience, provided that such data does not identify you.
AI-Generated Content
AI-generated content may be inaccurate, incomplete, delayed, or not appropriate for your personal circumstances. You should use your own judgment and seek professional help when appropriate, especially for medical, legal, financial, safety, or mental health matters.
Automated Review and Safety
We may use AI systems, rule-based systems, and automated tools to review custom questions, rewrite certain inputs, moderate content, prevent misuse, personalize experiences, and improve product quality.
How We Share Information
We may disclose information in the following circumstances.
Service Providers
We share information with vendors and service providers that help us operate the Services, such as cloud hosting providers, database providers, AI model providers, analytics providers, attribution providers, crash reporting providers, payment processors, identity verification providers, notification providers, customer support tools, security providers, and email service providers.
These providers may process information only as necessary to provide services to us or as otherwise permitted by law.
App Stores and Payment Providers
Purchases may be processed by Apple, Google, Stripe, or other payment providers. We do not receive your full payment card number from app stores or payment processors. We may receive purchase status, transaction identifiers, product identifiers, subscription status, renewal status, cancellation status, refund status, and other information needed to provide paid features.
Legal and Safety Reasons
We may disclose information if we believe it is reasonably necessary to comply with law, regulation, legal process, governmental request, or court order, or to protect the rights, safety, property, and security of Taku, our users, or others.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may share information when you direct us to do so, such as when you share a reading result, connect a third-party account, or otherwise give consent.
Advertising, Analytics, and Tracking
We may use analytics, attribution, crash reporting, and similar technologies to understand how users find and use the Services, measure product performance, detect errors, prevent fraud, and improve the Services.
If we use advertising or marketing tools, those tools may help us measure campaign performance and understand install or conversion sources.
We do not sell your personal information for money. We do not share your tarot questions or reading content for third-party targeted advertising.
If applicable privacy laws treat certain analytics, attribution, or advertising disclosures as “sharing,” “targeted advertising,” or similar concepts, you may have the right to opt out as described in the “Your Privacy Rights” section.
Notifications
If you enable notifications, we may send daily guidance reminders, service messages, account messages, purchase-related messages, and product updates.
You can manage push notification permissions in your device settings. Where available, you can also manage reminder preferences in the Services.
Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect the security of the Services.
Reading history, account information, purchase records, and support records may be retained according to product settings, legal requirements, and operational needs.
When information is no longer needed, we will delete, anonymize, or aggregate it where reasonably practicable, unless retention is required or permitted by law.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials secure and for promptly notifying us if you believe your account has been compromised.
International Transfers
Taku may be operated from countries or regions different from where you live. Your information may be transferred to, stored in, or processed in countries or regions that may have different data protection laws from your place of residence.
Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete personal information
- Obtain a copy of certain personal information in a portable format
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Opt out of targeted advertising, sale, or sharing where applicable
- Limit the use or disclosure of sensitive personal information where applicable
- Appeal a decision we make regarding your privacy request where applicable
To exercise your rights, please contact us at sunlijun518@gmail.com.
We may need to verify your identity before responding to your request. We will respond within the time required by applicable law.
Deleting your account or certain information may affect your ability to use some Services, including reading history, paid features, personalization, and customer support.
EEA, UK, and Similar Jurisdictions
If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with similar legal requirements, our legal bases for processing personal information may include:
- Performance of a contract, such as providing the Services, managing your account, and processing purchases
- Consent, such as where you enable optional notifications or provide consent for certain processing
- Legitimate interests, such as improving the Services, analytics, security, fraud prevention, support, and product operations
- Legal obligations, such as complying with applicable laws and responding to lawful requests
Where legally required, you may have the right to lodge a complaint with your local data protection authority.
Children’s Privacy
The Services are not intended for children under 16 years old, and we do not knowingly collect personal information from children under 16.
If you are under the age required by applicable law to use online services without parental consent, you may use the Services only with consent from your parent or legal guardian.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
Parents or guardians may contact us at sunlijun518@gmail.com if they believe a child has provided personal information to us.
Third-Party Services and Links
The Services may contain links to third-party websites, app stores, payment pages, social media platforms, or other services.
This Privacy Policy does not apply to third-party services. Their privacy practices are governed by their own policies.
We encourage you to review the privacy policies of third-party services before using them.
Account Deletion
You may request account deletion through the in-app account deletion feature where available, or by contacting us at sunlijun518@gmail.com.
After account deletion, your account profile and reading history will be deleted or anonymized where reasonably practicable, unless we are required or permitted to retain certain information for legal, security, fraud prevention, dispute resolution, payment, tax, accounting, or compliance purposes.
Deleting your account does not automatically cancel subscriptions purchased through Apple App Store, Google Play, or other third-party payment providers. You must cancel subscriptions through the relevant app store or payment provider according to their rules.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will provide notice as required by law, such as by posting the updated policy in the Services, updating the effective date, or sending an in-app or email notice.
Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions, requests, complaints, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Company: Chongqing Yishi Yihua TechnologyCo., Ltd
Email: sunlijun518@gmail.com